We value our customers’ health, hygiene, and safety above everything else.
Since sanitary pads are a personal hygiene product, the following return and refund policy applies.
🚫 Non-Returnable & Non-Refundable Items
For hygiene and safety reasons:
Opened, used, or unsealed sanitary pads are not eligible for return or refund
Products with broken seals or signs of usage cannot be accepted
Such items cannot be resold as per health and safety regulations.
✅ Eligible for Return / Replacement
Return or replacement will be accepted only in the following cases:
Wrong product delivered
Manufacturing defect found
Product received in damaged or leaked sealed packaging
Expired product delivered.
📌 Note: The product must be unused, unopened, and in its original sealed packaging.
⏰ Return Request Timeline
All return or replacement requests must be raised within 48 hours of delivery
Requests made after this period will not be accepted
🔁 Replacement / Refund Process
Once the issue is verified:
A replacement product will be shipped
Or a refund will be processed to the original mode of payment
Refund processing time: 5–7 business days
Return Shipping
In case of wrong or defective product, return shipping will be arranged or reimbursed by us
No returns will be accepted without prior approval
📩 How to Raise a Request
Please contact our customer support with:
Order ID
Clear photos of the product and packaging
Reason for return
Email: support@yourdomain.com
Phone: (+91) 7678405308
⚠️ Important Note
We reserve the right to reject any return or refund request if the product does not meet the above conditions.
